Shipping policy
Shipping Policy
At Content Conversion Lab, we provide digital products designed to help entrepreneurs, marketers, and creators improve their psychology-based marketing and content strategies.
Digital Delivery
All products sold on our website are digital products. We do not sell or ship physical items.
After your purchase is successfully completed, you will receive your digital product through one or more of the following methods:
- Instant download from the order confirmation page.
- A download link sent to the email address provided during checkout.
- Access through your customer account or course dashboard (where applicable).
Most digital products are delivered immediately. In some cases, delivery may take up to 15 minutes due to payment processing or system delays.
Course Access
If you purchase an online course or membership, you will receive access instructions via email after your payment is confirmed. Please ensure that the email address provided during checkout is accurate.
Didn't Receive Your Product?
If you do not receive your download link or access email within 30 minutes:
- Check your spam, junk, or promotions folder.
- Verify that your payment was successfully completed.
- Contact our support team with your order details, and we will assist you as quickly as possible.
Download Limits
Some digital products may have download limits or expiration periods to protect our intellectual property. If you experience any issues accessing your purchase, please contact us for assistance.
No Physical Shipping
Because all of our products are delivered digitally:
- No shipping fees are charged.
- No shipping address is required (unless needed for billing purposes).
- No tracking numbers or shipping carriers are involved.
No Refunds
Due to the nature of our digital products, all sales are final. We do not offer refunds, exchanges, or cancellations once a purchase has been completed.
By purchasing any product from Content Conversion Lab, you acknowledge and agree that you are receiving immediate access to digital content and that refunds are not available after purchase.
If you experience technical issues accessing your product, please contact our support team, and we will make reasonable efforts to help resolve the issue.
Contact Us
If you have any questions regarding the delivery of your digital products, please contact our customer support team through the contact information provided on our website. We aim to respond to all inquiries as promptly as possible.